Shipping & Delivery
How long will it take to receive my bracelet?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days, depending on your location.
Returns & Exchanges
What is your return policy?
If you don't love your new piece, you can return it within 30 days of delivery.
My bracelet arrived damaged. What should I do?
We’re so sorry! Please email us at celestriva@wp.pl with a photo of the damage, and we’ll send a replacement immediately.
Sizing & Fit
How do I know which size to choose?
Each piece is thoughtfully designed with an adjustable closure to ensure a seamless and personalized fit. Our bracelets offer the versatility to be worn exactly as you desire, gracefully contouring to the unique proportions of your wrist.
Materials & Care
Are your bracelets waterproof?
To ensure your jewelry stays beautiful for years to come, we recommend removing it before swimming, showering, or intense workouts. Limiting exposure to water, perfumes, and chemicals helps maintain the original finish and shine of the materials.
What materials do you use?
We believe in quality without compromise. Each piece is handcrafted using premium, carefully selected materials designed for durability and a high-end feel. You can find detailed information about the specific components of each design in the product description.
Still have questions?
We’re here for you! If you couldn't find what you were looking for, feel free to contact us via our contact form or send an email to celestriva@wp.pl. We’ll get back to you as soon as possible!